Effective Date: 27/10/2026
This Privacy Notice outlines how we collect, use, and share your personal data, and explains your rights.
Introduction
The Bowmore Wealth Group needs to understand enough about you and your financial situation to enable us to determine if we can be of service to you and to enable us to provide our services to you. Because we collect your personal data for these purposes, we want you to understand the legal rules that we are relying upon and your legal rights, which we explain in this document, the Bowmore Privacy Notice.
Bowmore Wealth Group respects your privacy and is committed to protecting your personal data, and includes our two businesses:
- Bowmore Financial Planning Ltd
- Bowmore Asset Management Ltd
What Personal Data We Collect
We may collect and process the following categories of personal data:
| CATEGORY | EXAMPLES |
|---|---|
| Identity Data | Name, date of birth, National Insurance number, passport/ID |
| Contact Data | Address, email address, phone numbers |
| Financial Data | Bank details, income, tax records, pension and other product details, investment holdings |
| Special Category Data | Health data e.g. medical data for pension and some insurance work |
| Technical Data | Your system and usage details when interacting with our website or online tools, including your IP address, cookies, browser type and usage data |
We only intend to collect your personal data that is necessary, or may be necessary, for us to deliver our services to you. We only use your personal data within the Bowmore Wealth Group and where we need to pass on your personal data to open and administer your accounts that we arrange.
Data About Connected Individuals
We may require data about your family members, dependants, or joint account holders and we want to make sure that they understand the Bowmore Privacy Notice. We are able and willing to rely upon your confirmation that they are aware of the Bowmore Privacy Notice and that you have their consent to share their personal data with us.
Why We Collect Your Personal Data
It is important to us that you understand why we collect your personal data, our purpose, and the legal rules that we are relying upon to collect and use your personal data; the legal basis.
| PURPOSE | LEGAL BASIS |
|---|---|
| Delivering financial planning, advice, and investment management. Sending statements, reviews, and updates in respect of your accounts and investments managed by us. Notifying you about changes to our services, our terms and privacy notice. Using essential cookies and data analytics necessary for the effective use of our online services and your customer experience. | Contractual obligation |
| Compliance with legal, regulatory and security obligations (e.g., anti-money laundering checks). | Legal obligation |
| Using health data for financial planning. Recording other sensitive personal data that might be useful for the delivery of our services to you where we must obtain your explicit consent. | Explicit consent |
| Collecting your personal data at an initial meeting before you agree to use our services. Administering and protecting our business and systems, including maintenance and performance monitoring. Carrying out internal monitoring, quality assurance and governance (including file reviews and suitability assessments). Engaging professional advisers to support our regulatory and operational requirements. Handling complaints, disputes and potential claims. Improving our services, systems and processes, including client feedback and surveys. | Legitimate interest |
| Sending marketing communications to clients and individuals. For business contacts approached in their professional capacity, see Business Contacts and Prospective Clients below, where we rely on our legitimate interests. | Consent Legitimate interests for business contacts |
| Using data analytics to improve your experience of our website and online services. | Consent to system cookies |
You have the legal right to withdraw your consent, including explicit consent, which means that we cannot use the data for that purpose. We may continue to use your personal data if this is allowed by another legal basis, for example you may continue to use our services, and we can use your data in accordance with the contract we have agreed with you, but you may withdraw your consent for us to send to you marketing communications.
How We Use Your Personal Data
We use your data for several purposes, each of which is linked to specific types of data and lawful bases for processing.
Bowmore may use data that we have received from another person who agreed with you how they will process and protect your data. In this situation we are allowed to use your data because we are treated as a data processor. Your data is subject to the purpose and legal basis explained to you by the other person. We operate the same high level security standards to ensure that your data remains safe.
Legitimate interests
We may also process your personal data where this is necessary for our legitimate interests, provided your rights and interests do not override those interests.
Our legitimate interests are to ensure that we deliver a compliant, secure and high-quality service, and to support the effective operation and ongoing improvement of our business.
This includes:
- reviewing client files and assessing the suitability of advice provided;
- carrying out internal monitoring, quality assurance and governance reporting;
- maintaining the security of our systems and protecting against fraud or financial crime;
- using external professional advisers (such as compliance consultants, auditors and IT providers);
- handling complaints, disputes and potential claims; and
- improving our services, systems and processes.
We will always ensure that this processing is proportionate, limited to what is necessary, and does not have an unjustified impact on you.
Business Contacts and Prospective Clients
We may contact individuals in their professional capacity about services we believe may be relevant to their business. We obtain business contact details (such as name, job title, employer, work email address and telephone number) from business information providers such as RocketReach, and from publicly available sources such as company websites and LinkedIn.
We process this information on the basis of our legitimate interests in developing our business and making relevant organisations aware of our services. We store it in our customer relationship management system, HubSpot, whose servers may be located outside the UK; where this is the case, appropriate safeguards are in place, namely the UK International Data Transfer Addendum and the UK–US data bridge.
You can object to this at any time. Simply reply to any email from us or contact enquiries@bowmorewealth.com and we will stop contacting you. We will keep a minimal record of your details on a suppression list so that you are not contacted again.
We retain prospect data for 12 months from our last contact if there has been no engagement, after which it is deleted.
Who We Share Your Data With
We may share your data with:
| RECIPIENT | REASON FOR SHARING |
|---|---|
| Bowmore Group entities | To provide seamless services to you from our different businesses |
| Third-party service providers | Bowmore carefully selects other providers to support us in delivering our services to you, for example our IT support and compliance review service. We will only share data with third parties once we are satisfied that they follow similar high level security standards, and we have a contract with them. |
| Regulators and authorities | To fulfil legal and regulatory obligations |
We never share your data for marketing purposes outside the Bowmore Group without your consent.
Data Retention
We retain your personal data while we are providing our services to you and only as long as necessary after we have agreed that the service will stop. The period of time that we may keep your data is to enable us to respond to you about any matter arising from the services we had provided and to comply with applicable rules.
| DATA CATEGORY | RETENTION PERIOD (ONCE SERVICES HAVE CEASED) |
|---|---|
| Identity, contact and financial data in relation to Financial Planning and Investment business | 7 years |
| Identity, contact and financial data in relation to Pension transfer advice | Indefinitely |
| Identity, contact and financial data in relation to Insurance business records | 7 years |
| Identity, contact and financial data in relation to initial meetings and discussions | 1 year |
Data will be securely deleted or anonymised once it is no longer required
Your Rights
You have the following legal rights regarding your personal data:
Access: You may request a copy of your personal data held by us.
Correction: You may request corrections to incomplete or inaccurate data which we welcome in any case so that we can be sure that we have the most up to date data for us to deliver our services to you.
Erasure: You may request deletion of your data that we hold where you have given your consent. We are allowed to keep your data where we are relying upon another legal rule such as to fulfil our regulatory obligations. We will explain this to you when we respond to your request.
Restriction: You may request that we limit our use of your data. For example, you may accept that we use your personal data to deliver our services to you, but you do not want to receive any marketing material.
Data Portability: You may request that your data is passed onto another company in a way that the other company would not have to manually process that data.
Objection: You may object to us processing your data where we are relying upon a legitimate interest. This will reduce the services we can provide to you, and you may choose not to object once you understand in more detail the reasons for us using your data in this way.
To exercise your rights, or to understand your rights in more detail, please contact us at enquiries@bowmorewealth.com.
Security Measures
We use advanced technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. These measures include:
- Encryption of sensitive data
- Secure storage systems
- Secure records and system destruction
- Regular security audits
- Staff training
- Overseeing arrangements of third parties
Cookies and Online Tracking
When you interact with our website, we may use cookies to collect technical data. For details, refer to our Cookie Policy.
Updates to This Privacy Notice
We may update this notice periodically. The latest version will always be available on our website. Significant changes will be communicated to you directly where appropriate.
Contact Details
For any questions or to exercise your rights, please contact us:
Email: enquiries@bowmorewealth.com
Address: Farleigh House, Farleigh Court, Old Weston Road, Flax Bourton, Bristol, BS48 1UR
If you are concerned about the security, or our use of your personal data, in any way, we encourage you to let us know about your concerns. We will do all we can to reassure you or correct any errors we have made. You may raise a complaint with the Information Commission’s Office (ICO), the UK regulator for data protection matters, if you are not satisfied with how we have dealt with your concerns. Contact details for the ICO are:
Website: www.ico.org.uk
The ICO’s address:
ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL
Helpline number: 0303 123 1113